Frequently Asked Questions
Everything you need to know about shopping with Wings24
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Wings24 ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your fashion pieces.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At Wings24, we are committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled fabrics, and fair labor practices.